From Kusumam
The Difference between Focusing on Problems and Focusing onSolutions Case 1 When NASA began the launch of astronauts into space, they found outthat the pens wouldn't work at zero gravity (ink won't flow down to thewriting surface). To solve this problem, it took them one decade and$12million.
They developed a pen that worked at zero gravity, upside down, underwater,in practically any surface including crystal and in atemperature range from below freezing to over 300 degrees C.
And what did the Russians do...??
They used a pencil !! (image placeholder)(image placeholder)(image placeholder) Case 2 One of the most memorable case studies on Japanese management was the case of the empty soap box, which happened in one of Japan's biggest cosmetics companies. The company received a complaint that a consumerhad bought a soap box that was empty. Immediately the authorities isolated theproblem to the assembly line, which transported all the packaged boxes ofsoap to the delivery department. For some reason, one soap box went throughthe assembly line empty. Management asked its engineers to solve the problem. Post-haste, the engineers worked hard to devise an X-ray machine with high-resolution monitors manned by two people to watch all the soapboxes that passed through the line to make sure they were not empty. Nodoubt, they worked hard and they worked fast but they spent a whoopee amountto do so. But when a rank-and-file employee in a small company was posed withthe same problem, he did not get into complications of X-rays, etc., but instead came out with another solution. He bought a strong industrial electric fan and pointed it at the assembly line. He switched the fanon, and as each soap box passed the fan, it simply blew the empty boxesout of the line.(image placeholder)(image placeholder)(image placeholder) Moral Always look for simple solutions. Devise the simplest possiblesolution that solves the problems.
They developed a pen that worked at zero gravity, upside down, underwater,in practically any surface including crystal and in atemperature range from below freezing to over 300 degrees C.
And what did the Russians do...??
They used a pencil !! (image placeholder)(image placeholder)(image placeholder) Case 2 One of the most memorable case studies on Japanese management was the case of the empty soap box, which happened in one of Japan's biggest cosmetics companies. The company received a complaint that a consumerhad bought a soap box that was empty. Immediately the authorities isolated theproblem to the assembly line, which transported all the packaged boxes ofsoap to the delivery department. For some reason, one soap box went throughthe assembly line empty. Management asked its engineers to solve the problem. Post-haste, the engineers worked hard to devise an X-ray machine with high-resolution monitors manned by two people to watch all the soapboxes that passed through the line to make sure they were not empty. Nodoubt, they worked hard and they worked fast but they spent a whoopee amountto do so. But when a rank-and-file employee in a small company was posed withthe same problem, he did not get into complications of X-rays, etc., but instead came out with another solution. He bought a strong industrial electric fan and pointed it at the assembly line. He switched the fanon, and as each soap box passed the fan, it simply blew the empty boxesout of the line.(image placeholder)(image placeholder)(image placeholder) Moral Always look for simple solutions. Devise the simplest possiblesolution that solves the problems.
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